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(A consumer is any natural person who performs a legal transaction, which is mainly not attributable to their business or self-employed professional activity).
Information on revocation
Right of withdrawal
You have the right to withdraw from this contract within 60 days without giving reasons.
The withdrawal period is 60 days from the date:
    - on which you, or a third party designated by you (other than the carrier), took possession of the goods, insofar as you ordered one or more goods under one order and they were delivered at the same time;
    - on which you, or a third party indicated by you (not being the carrier), have taken possession of the last goods, insofar as you have ordered several goods under one order and they have been delivered separately.
To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract. This can be done by e-mail: support@vivenfashion.com.
You may use the enclosed model withdrawal form for this purpose, but this is not obligatory. For compliance with the withdrawal period, it is sufficient that you send the notice of exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including delivery costs (except for any additional costs resulting from your choice of a type of delivery other than the standard delivery offered by us), immediately and at the latest within 60 days from the receipt of your notice of withdrawal.
For this refund, we will use the same means of payment you used in the original transaction, unless expressly agreed otherwise. Under no circumstances will this refund incur any additional costs for you. We may refuse refunds until we:
    - have received the returned goods, or
    - you have proved that you have returned the goods, whichever is earlier.
You must return or hand over the goods to us immediately and no later than 60 days from the date you informed us of the withdrawal from the contract. The deadline is met if you return the goods before the expiry of the 60-day period.
You are responsible for the direct costs of returning the goods.
You are only liable for the depreciation of the goods if this loss of value is due to handling the goods beyond what is necessary to establish their nature, properties and functioning.
Reasons for exclusion and lapse of the right of withdrawal. The right of withdrawal does not apply to contracts:
    - for the supply of goods which are not prefabricated and which are manufactured on the basis of an individual choice or decision by the consumer;
    - for the supply of goods which are liable to deteriorate rapidly or have a limited best-before date;
    - for the supply of alcoholic beverages whose price has been agreed in the contract but which cannot be delivered until 60 days after the conclusion of the contract at the earliest and whose value depends on market fluctuations
    - for the delivery of newspapers, magazines or periodicals, with the exception of subscriptions.
The right of withdrawal expires prematurely for contracts:
    - for the delivery of sealed goods that are not suitable for return for health or hygiene reasons, if the seal is broken after delivery;
    - for the delivery of goods which are inseparably mixed with other goods after delivery due to their nature;
    - for the delivery of audio and video recordings and computer software in a sealed package, if the seal is broken after delivery.